Privacy Policy

Your privacy matters to us. This policy explains how Said & Done (Australia) collects, uses, and protects your personal information when you visit our website or make a purchase.

We collect only what we need to make your shopping experience seamless:

• Contact details — your name, email, and delivery address.

• Payment information — securely processed by trusted third parties (like Stripe, PayPal, or Wix Payments). We never see or store your full credit card details.

• Order details — what you’ve purchased, so we can make and send it to you.

• Site analytics — cookies and browsing data that help us understand what people love (and fix what they don’t).

We use your information to:

• Process and deliver your orders.

• Communicate updates, confirmations, or support.

• Improve our products, site design, and customer experience.

• Send marketing emails only if you’ve opted in (and you can unsubscribe anytime).

We only share your data with trusted service providers who help us run our business — like payment gateways, Australia Post, and email platforms.
They receive only what’s necessary to do their job, and they’re required to keep your information secure.
We never sell or rent your details.

Our site uses cookies and similar technologies to make your visit smoother — for example, keeping items in your cart or remembering your preferences.
You can disable cookies in your browser if you prefer, but some features may not work perfectly without them.

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. Your payment data is handled via secure, encrypted systems that meet industry standards.

You can ask to view, correct, or delete your personal information anytime by emailing judith@saidanddone.com.au.
We’ll handle your request promptly and in line with the Australian Privacy Principles.

Sometimes we link to other sites (like As Colour or Instagram). Once you click through, their privacy policies apply — so please check them if you’re curious.

We may update this policy occasionally to reflect changes in how we operate or comply with Australian privacy laws.
Any major updates will be posted here with a new “last updated” date.

Questions, concerns, or compliments? Email us.  We read every message (and try to reply with good manners and good grammar).

Transparent. Respectful.

Said & Done.

Last updated: October 2025